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Customer Account Manager





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Job Summary


In our client’s company, Customer Account Managers are responsible for developing strong working relationships with Senior Customer contacts; delivering Turnover growth while managing trade investment to maximize market share, Account Profitability and Business Building Terms budgets within allocated categories as well as creating and delivering the Joint Customer Business Plan at a category level.
 As a Customer Account Manager you will be responsible for:

 Customer Management

Create and deliver Joint Business Plans for 2013/2014
Delivering clear category plans
Financial and volume forecasting
Build strong and sustainable customer relationships with a breadth of customer contacts
 Growing the Company

Create and develop the promotional plan for retailers
Ensure timely listing of all NPD and relevant distribution increases across all current lines
Flawless in store execution using Perfect Store toolkit
Maximise return on investment from trade investment
 Customer Insight & Understanding

Effectively track performance, including NPD launches and promotions
Provide timely insight & recommended action to hit/beat framework
Monthly meeting with Buyers to gap fill
Develop the importance of sustainability with the retailer


The successful candidate will hold a 3rd level degree in business or related discipline
2-3 years experience in a similar FMCG environment.  A track record of managing customers and or categories.  Customer Development or Account Management desirable.
The individual will be passionate, energetic and enthusiastic about delivering results.
The individual should be highly numerate and possess excellent communication skills.  They should be highly organised, flexible and able to work and prioritise under pressure
They will possess really strong business / commercial acumen

Make a positive difference to every day to make this company a great place to work
Prioritise personal development
Live the standards of leadership below:

-    Accountability & Responsibility

-    Growth Mindset

-    Consumer and Customer Focus

-    Bias for Action

-    Building Talent & Teams

Contact us for more information on this role.

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About Spirit Executive

We at Spirit Executive had a shared vision of creating a client and candidate focused recruitment service which positions us within the industry as “best in class”.

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Our Services

Spirit Executive is a Marketing and Sales recruitment solution specialist. We operate at the mid to senior range within FMCG related industries.

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Our Values

Spirit Executive is proud of its strong no nonsense approach. People describe us as a friendly and collaborative firm, with a strong emphasis on quality and targeted outcomes.

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Spirit Executive Limited, 33 Carysfort Avenue, Blackrock, Co. Dublin.
Tel: +353 (0)1 663 0077